Frequently asked questions
Everything you might want to ask
Grouped by topic. Can't find your answer? Contact our team.
Buying
No. Listings, categories, and product detail pages are public for browsing. An account is required only to send enquiries, save listings, and use buyer-only features.
On any product page on store.oldmachine.in, signed-in buyers can start an enquiry. The seller is notified and can reply through the platform. Keep the conversation in-app for safety and recordkeeping.
Yes — inspection is agreed directly between you and the seller. Many sellers welcome on-site inspections by appointment.
Pricing is set by sellers. Many listings show an asking price; some show "Price on request". Negotiations happen directly between buyer and seller.
Selling
Indian businesses with valid GSTIN and a verifiable presence can list. Verification is part of the standard onboarding flow.
Most sellers are verified within 1–3 business days, depending on document completeness and review queue.
Yes. Once verified, sellers can publish multiple listings, manage status (draft, live, paused), and track enquiries from a single dashboard.
Fee structure may evolve as the platform grows. Current sellers can see live fee policy in the seller hub on the marketplace.
Trust & verification
Verification confirms business identity (e.g. GSTIN), basic operational details, and reachability. It does not certify machine condition — sellers describe condition; buyers must inspect before purchase.
OldMachine is a discovery and contact platform; transactions are between buyer and seller. We provide guidance and reachability information. Repeated unresolved disputes can lead to seller suspension.
Yes. Use the contact channels on the contact page to report. We review reports quickly and act on credible concerns.
Logistics & payment
No. Sellers and buyers coordinate logistics directly. Many sellers can recommend transporters experienced with industrial machinery.
Payment terms are agreed directly between buyer and seller. Use standard banking channels and verify GSTIN/seller identity before transferring funds.
Ready to find or list a machine?
The marketplace is one click away.
Browse live listings, talk directly to verified sellers, or list your own equipment. Everything happens on store.oldmachine.in.